22 September 2009

  
Let the refining and improving
of your own life keep you so
busy that you have little time
to criticize others.

H. Jackson Brown, Jr.

People are disturbed not by things that happen, but by their opinions of the things that happen.

Epictetus

You have to accept whatever
comes, and the only important
thing is that you meet it with the
best you have to give.

Eleanor Roosevelt

Self-love in not only necessary and good, it is a prerequisite for loving others.

Rollo May

   

Hello again, and welcome to our newest issue!  We thank you for
dropping by today, and we hope that the time that you spend here
is well worth your while.  Please enjoy the issue. . . .

The Art of Living with Ourselves
Wilferd A. Peterson

Imminent Extinction?
tom walsh

Is Your Attitude Worth Catching?
Margo Chevers

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The Art of Living with Ourselves
Wilferd A. Peterson

Wrote the poet and mystic Maeterlinck:  "The thoughts you think will irradiate you as though you are a transparent vase."  We radiate what we are and so it is more important to be than to get, to become than to possess.  People tune in to our inner wave length.  There is much wisdom in the old Hindu saying:  "Beware, beware, what goes forth from you will come back to you."

As a boy I learned a little rhyme that I have never forgotten:  "Don't be a veneer stuck on with glue, be solid mahogany all the way through."

Our first task then, in living with ourselves, is to be ourselves, to be genuine and sincere, to go forth to others as the persons we truly are without sham or pretense.  Beyond this our task is to grow in mind and spirit.

While driving on the Ohio Turnpike I saw a sign exhorting drivers.   "Stay Awake, Stay Alive," it cried.  These words, it seems to me, have even deeper significance as a way of life.  The more awake we are to what goes on around us the more alive we will be.  Being wide awake opens the way to experiencing the infinite riches of body, mind, heart and spirit.

We do not sufficiently use the senses God has given us.  The magazine ETC, the quarterly review of the International Society of General Semantics, devoted a full issue to the subject of LSD and other psychedelic drugs.

Editor S.I. Hayakawa made this vital point:  "Most people haven't learned to use the senses they possess.  I not only hear music, I listen to it.  I find the colors of the day such vivid experiences that I sometimes pound the steering wheel with excitement.  And I say why disorient your beautiful senses with drugs and poisons before you have half discovered what they can do for you?"

The great mystics did not fog up the windows of heaven with drugs.  They did not distort their visions with poisons.  They found their own senses and their perceptive ad intuitive powers sufficient to experience the Presence of God.

To make the most of ourselves we must become aware of the miracles all around us.  We must open our eyes, ears, minds, hearts, spirits.  We must think about great ideas such as space illimitable, time everlasting, energy inexhaustible.  You have the magic power within yourself to broaden your horizons, to lift your consciousness, to live more abundantly.

To learn to live with ourselves we must often get away by ourselves so we can find quiet, solitude, and time to think and meditate.

The poet Robert Frost stressed the importance of separateness.  He told a group, of which I was a part, that we must be careful that we do not homogenize society as we homogenize milk. . . so the cream at the top disappears.  The heart and the lungs work together, he explained, but they are also separate organs.  A person, he said, should endeavor to achieve separateness in his or her thinking, even amidst the pressures of the crowd.  And often we may experience a greater feeling of togetherness with people when we are separate and alone, rather than with others.  We must learn to live together, but we must not lose the precious gift of separateness.

The growth of the self, however, is not accomplished only in solitude and isolation.  Aloneness must be balanced with contacts with people and the world.  There is need to try out our ideas on others, to sharpen our minds, to contend with those who disagree with us.  We can learn from our enemies as well as our friends, and often those who are hardest on us contribute more to our growth than those who make things easy for us.

I have always liked these words attributed to Walt Whitman:  "Have you learned lessons only of those who admired you and were tender with you and stood aside for you?  Have you not learned great lessons from those who braced themselves against you, and disputed the passage with you?"

The self needs the spur of conflict, competition, even defeat, for out of those come strength and character.

Heed these words by Epictetus:  "So when the crisis is upon you, remember that God, like a trainer of wrestlers, has matched you with a tough and stalwart antagonist--that you may be a winner at the Great Games."

The art of living with ourselves also requires that we be resilient and flexible so we will not break ourselves against the hardness of life.  I learned this important lesson from a naturalist in Bryce Canyon, Utah.  I asked him about the gallant lone pines on the mountaintops that survive the full sweep of wind and storm.

I was told that the pines are called Limber Pines.  To demonstrate, the naturalist took a branch of a Limber Pine and tied it into a knot.  In a few minutes he untied the knot and the branch immediately sprang back to its original position.

It is not through never bending that the trees survive.  It is in never failing to spring erect again after the gale has passed that victory is achieved.

Resiliency is also an important factor in the art of living with ourselves.  The winds of life--the conflicts, pressures, changes--will bend us, but if we have resiliency of the spirit they cannot break us.  To courageously straighten up again after our heads have been bowed by defeat, disappointment and suffering is a supreme test of character.

To learn to live with ourselves, to make the most of ourselves, to achieve wholeness of personality, to grow into more effective human beings--this is the first vital step in the art of living.

* * * * *

Next Week:  "The Art of Living with Others."  To learn more about Wilferd A. Peterson, click here.

   
   

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Eyes Wide Open
tom walsh

Imminent Extinction?

There are many people who claim that things like common courtesy are dead, that our contemporary society doesn't help things like courtesy to thrive, but rather sends things like courtesy to their untimely early demise.  In many ways, I agree with these people, for I do see things like courtesy and politeness moving towards their extinction as we move towards a more fragmented society in which we all live more "independently," which really just means "isolated" in the context of our societies.

But I think an observation like this begs a very important question:  if common courtesy is, indeed, dying, then what are we going to do about it?  Are we going to watch its death throes and then lament its loss, or are we going to do whatever we can to do our bit--no matter how small and insignificant it may seem to be--to keep it alive?

As long as even one person in the world is practicing common courtesy, then it will not be dead.  And if we do all we can to pass on the idea of being courteous and respectful to other to our children, then at least we can be sure that something as wonderful as courtesy will be around for another generation, even if it's alive only in small pockets here and there, in certain communities or even in just a few families.

All through our recent history, we've seen many animal species become extinct, simply ceasing to have any members alive on our planet at all.  And if we're not careful, something like courtesy could easily go the way of the Mexican Grizzly Bear or the Dodo Bird, though if we act quickly enough we may be able to save it before it's gone completely.

After all, the Sea Otter in the Pacific was hunted almost to extinction at the end of the 19th century and beginning of the last century, but when people became aware of its potential loss, they began efforts to conserve it, and today the Otter thrives in many areas where it previously had been obliterated.

All I can do to prevent the demise of common courtesy is to be courteous myself, as a matter of course, and to teach others-- especially the young--the importance of being courteous.  If I can pass it on to just one young person, then I can be sure that it will survive as long as that person does; and perhaps that person will then pass the courtesy on further, keeping courtesy alive even longer.

What I can't do is abandon it just because others don't seem to be aware of it or willing to practice it.  Just because others aren't courteous doesn't mean that I shouldn't be courteous.  Just because others don't write letters any more (another dying art) doesn't mean that I shouldn't write letters and send cards to friends and family.  If there's something that we know is worthwhile, that we know contributes in a positive way to the world, then we should make a serious effort to keep that thing going.  Courtesy, encouragement, love, understanding, compassion--these are all things that are worth keeping around on our planet, but things that we see less and less of each day.

Personally, I'm going to try to keep common courtesy alive by being courteous and allowing other people to see and feel the positive feelings that courtesy causes.  The same goes for compassion and encouragement, love and hope and understanding--all I can do is model these things so that others will experience their power and beauty, and then hope that others decide to keep them alive in their own, unique ways.  My goal each day can be simple, and hopefully the result of our efforts will be the perpetuation of these great things in the lives of us human beings!

    
   
   

   

Be who you are and say what you feel, because those who mind don't matter,
and those who matter don't mind.

Dr. Seuss

   
Is Your Attitude Worth Catching?
Margo Chevers

Most people agree that attitudes are contagious.  Yet, when they think about their own attitude, they don’t give much thought to how it affects the people they come into contact with.  Everyone thinks in terms of how others' attitudes affect them.

The question we should all ask ourselves is, “Is my attitude worth catching?”  We should ask ourselves anytime we are dealing with customers, co-workers, friends, family or anyone at all.

I think everyone has encountered that individual at work who from one day to the other is unpredictable.  You never know whether they’ll be in a good mood or a bad mood.  Someone in the department always checks that person out, first thing in the morning and reports back to the rest of the team.

If the person is in a good mood, everyone relaxes.

They feel free to joke with one another, they ask for help when necessary and their work productivity is at a high level.  But, the very next day that same individual can be in a bad mood and everyone immediately quiets down, stops interacting unnecessarily with team members and the productivity goes down.  All because of one person who has a poor attitude.

The whole organization can be infected by that one person’s bad attitude.  And if that happens, the customer will eventually suffer for it.

I saw this in practice a number of years ago when I was on a team that was conducting a two day customer service program for Chrysler Corp.  We did two – 2-day sessions every week for 10 weeks, so were well versed in the subject and the content of the program.  We could predict with close accuracy the reaction of the group to certain activities and exercises we would conduct.

About four to five weeks into the program we had an attendee by the name of Betty who came in and was assigned a seat in the middle of 70 other participants.  It was obvious from her demeanor that she did not want to be there.

After the first activity, the question was asked, “what did we just learn from that?”  The normal reaction was for people to shout out responses on insights they’d had.  The energy was high, the enthusiasm was evident, and the participation was almost 100 percent.

This particular day, when the question was asked, “what did we just learn from that?” the first respondent was Betty.  From the center of the room a voice shouted, “Absolutely nothing.”

The room fell silent.

After the longest two days of training I have ever conducted, the end came and Betty was the first to leave the room, practically on a run.  She threw her evaluation sheet at me.  I didn’t have to ask how she scored us.

Right behind her was a salesman who asked, “Can you throw her evaluation away?  We all know what she said.”  I told him that no, the agreement was to send them all in to headquarters.  Although I have to admit, I was sorely tempted to throw it out.

He then continued, “I have to tell you that as much as I enjoyed these past two days, and as much as I learned from you three trainers, I learned more from Betty.”

I was flabbergasted.  I asked him to explain.  He said that there were days when he was reluctant to go to work because he knew he wouldn’t get any “good customers” and consequently they wouldn’t buy any cars.  He said he also had days when he knew it would be a good day and he’d have great customers who would make a purchase.

He said that sure enough, he was always correct.  But after experiencing Betty, he saw how attitudes can affect other people.  He realized that he was the one who was the predictor of what kind of a day it would be.  He ended by saying “Attitudes are extremely contagious, aren’t they?”

I had always known that, but after having been through the experience of the past two days where one person impacted 70 other people in a major way, I learned the lesson all over again.

The lesson is, keep your attitude a positive one if you want the outcome of your dealings with other people to be positive.
   


Margo Chevers, author of the book STOP the BS (Bad Service), has been providing sales and customer service seminars to a diverse cross-section of industries for the past 19 years.  To receive her free 10 top tips for exceptional customer service, call (800) 858-0797 or email Margo@MargoChevers.com.

   

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There is in every person something
that waits and listens for the
sound of the genuine in herself.
This is your assignment. . . . can
you find a way to hear the
sound of the genuine in yourself?

Howard Therman

  

  
Autumn. . . makes a double demand.  It asks that we prepare
for the future--that we be wise in the ways of garnering and keeping.
But it also asks that we learn to let go--to acknowledge
the beauty of sparseness.

Bonaro W. Overstreet
   

Don't forget to visit our page dedicated to this beautiful season!
Just click here for quotes, passages, and poems dedicated to autumn. . . .

  
I just received this article as an email that claims that the author is 90 years old, and that I'm a slimeball if I don't forward it to as many people as I can.  The author, however, is only 50, and I'm not a slimeball just because I refuse to forward inaccurate emails for no real reason!

Regina Brett's 45 life lessons and 5 to grow on

To celebrate growing older, I once wrote the 45 lessons life taught me.

It is the most-requested column I've ever written.  My odometer rolls over to 50 this week, so here's an update:

1.  Life isn't fair, but it's still good.

2.  When in doubt, just take the next small step.

3.  Life is too short to waste time hating anyone.

4.  Don't take yourself so seriously.  No one else does.

5.  Pay off your credit cards every month.

6.  You don't have to win every argument.  Agree to disagree.

7.  Cry with someone.  It's more healing than crying alone.

8.  It's OK to get angry with God.  He can take it.

9.  Save for retirement starting with your first paycheck.

10.  When it comes to chocolate, resistance is futile.

11.  Make peace with your past so it won't screw up the present.

12.  It's OK to let your children see you cry.

13.  Don't compare your life to others'.  You have no idea what their journey is all about.

14.  If a relationship has to be a secret, you shouldn't be in it.

15.  Everything can change in the blink of an eye.  But don't worry; God never blinks.

16.  Life is too short for long pity parties.  Get busy living, or get busy dying.

17.  You can get through anything if you stay put in today.

18.  A writer writes.  If you want to be a writer, write.

19.  It's never too late to have a happy childhood.  But the second one is up to you and no one else.

20.  When it comes to going after what you love in life, don't take no for an answer.

21.  Burn the candles, use the nice sheets, wear the fancy lingerie.  Don't save it for a special occasion.  Today is special.

22.  Overprepare, then go with the flow.

23.  Be eccentric now.  Don't wait for old age to wear purple.

24.  The most important sex organ is the brain.

25.  No one is in charge of your happiness except you.

26.  Frame every so-called disaster with these words:  "In five years, will this matter?"

27.  Always choose life.

28.  Forgive everyone everything.

29.  What other people think of you is none of your business.

30.  Time heals almost everything.  Give time time.

31.  However good or bad a situation is, it will change.

32.  Your job won't take care of you when you are sick.  Your friends will.  Stay in touch.

33.  Believe in miracles.

34.  God loves you because of who God is, not because of anything you did or didn't do.

35.  Whatever doesn't kill you really does make you stronger.

36.  Growing old beats the alternative - dying young.

37.  Your children get only one childhood.  Make it memorable.

38.  Read the Psalms.  They cover every human emotion.

39.  Get outside every day.  Miracles are waiting everywhere.

40.  If we all threw our problems in a pile and saw everyone else's, we'd grab ours back.

41.  Don't audit life.  Show up and make the most of it now.

42.  Get rid of anything that isn't useful, beautiful or joyful.

43.  All that truly matters in the end is that you loved.

44.  Envy is a waste of time.  You already have all you need.

45.  The best is yet to come.

46.  No matter how you feel, get up, dress up and show up.

47.  Take a deep breath.  It calms the mind.

48.  If you don't ask, you don't get.

49.  Yield.

50.  Life isn't tied with a bow, but it's still a gift.
  


Regina Brett is a columnist for The Cleveland Plain Dealer.  You can contact her at rbrett@plaind.com.  You can also read some of her thoughts about this piece at http://www.cleveland.com/brett/blog/index.ssf/2009/
06/lifes_lessons_speed_up_on_inte.html 
 

   

   

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